Earticle

초록

영어

In recent years, as IT technologies such as cloud computing and mobile payment have evolved and Internet users have increased, the Internet financial market has become intelligent, mobile, and platformed. This study considers the impact of the psychological characteristics of platform systems and users on the performance of fintech platforms. The results of this study are as follows. Information quality affected trust and commitment, service quality affected commitment only, and system quality affected trust and commitment. The perceived risk affected trust and commitment, and the perceived benefit only affected trust and was shown to have an insignificant relationship with immersion. Trust has been shown to have a significant relationship with commitment, and both trust and commitment affected performance. In the validation of mediation effects, trust has shown a partially mediated effect between information quality, system quality, perceived risks, and perceived benefits and performance. There was no mediation effect between service quality and performance. Immersion has been shown to have a partial mediating effect between information quality, service quality, system quality, perceived risk and performance, and there is no mediating effect between perceived benefits and performance. This study showed what are the main factors that affect the performance of the fintech platform and will be used as a useful foundation for increasing the performance of the platform in the future.

목차

Abstract
1. 서론
2. 이론적 배경
2.1 핀테크
2.2 D&M 정보 시스템 성공 모델(D&M IS Success Model)
2.4 몰입-신뢰 이론(Commitment-Trust Theory)
3. 연구방법
3.1 연구모형
3.2 변수 및 가설설정
3.3 자료 수집 및 분석방법
4. 연구결과
4.1 표본의 인구 통계학적 특징
4.2 변수의 신뢰성 및 타당성
4.3 확인적 요인분석
4.4 가설검증
4.5 매개효과 검증
5. 결론
6. 시사점 및 한계점
References

키워드

저자

• 풍사현 [ Feng Si Xian | Student, Graduate School of Chung-Ang Univ, ] First Author
• Hyemi Um [ Professor, School of Knowledge-Based Management, Chung-Ang Univ, ] Corresponding author

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  JITAM [Journal of Information Technology Applications and Management]

• 간기

  격월간

• pISSN

  1598-6284

• eISSN

  2508-1209

• 수록기간

  1999~2026

• 십진분류

  KDC 005 DDC 005