관광목적지의 지각된 위험이 방문객의 태도, 구매의도 및 전환의도에 미치는 영향
The Impact of Perceived Risks on Visitors' Attitudes, Purchase Intention and Switching Intention to Convert to Tourist Destinations
This study intended to understand the behavior of visitors to tourist destinations by presenting the impact of perceived risk on visitors' attitudes, purchase intentions, and conversion intentions. To this end, factor analysis and regression analysis were conducted, and the following conclusions were drawn. First, a total of nine factors were extracted through factor analysis. Among them, perceived risk is six factors (physical risk, psychological risk, monetary risk, functional risk, temporal risk, and disease risk). The other three factors are visitors' attitude to perceived danger, intention to purchase, and intention to switch. As a result of regression analysis of extracted factors, perceived risks (psychological, monetary, temporal, and morbid risks) at tourist destinations showed influence over attitudes, purchase intentions, and transition intentions. Unsatisfied visitors at tourist destinations (less than expected tourist destinations, additional costs and time, disease risks) show a positive or negative attitude. Nevertheless, visitors will either purchase a tourist destination or switch to a visit to another place.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 관광목적지의 지각된 위험 2. 방문객의 태도, 구매의도 및 전환의도 Ⅳ. 성과분석 1. 설문 대상자의 특성 2. 관광목적지에 대한 타당성과 신뢰도 분석 3. 연구가설에 대한 검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.