This study examines how cultural values were reflected and expressed on the local web sites (Korea, China, and U.S.A.) of global companies in the consumer goods industry. In particular, the web site of companies in the consumer goods industry is characterized by appropriately reflecting the changing cultural values compared to other industries, so this study intends to conduct a qualitative research on consumer goods companies. To this end, this study selected consumer goods companies operating local web sites in Korea, China and U.S.A. among Fortune 500 global companies. Through contents analysis of the web sites, it is intended to analyze how the local web site contains the cultural value of individualism and the characteristics of low-context communication culture style. Singh and Matsuo (2004) proposed an effective analysis framework that can compare and evaluate the cultural values of web sites by utilizing Hofstede's individualism and collectivism dimensions and Hall's high and low context communication culture. The findings of content analysis show the differences in cultural value's embeddedness of the web sites of global companies in Korea, China, and U.S.A. In other words, it was found that the contents of local web sites in Korea, China, and the United States show different patterns in reflecting individualistic cultural values and low-contextual communication culture style. This study has a distinction in that, unlike previous studies that compared cultures between countries in various product categories, this study was limited to the consumer goods industry and conducted a cultural comparative study. In addition, academic implications exist in that it was the first to compare the individualistic cultural dimension and low-context communication characteristics inherent in the contents of the formal local web site, centering on Korea, China, and U.S.A., which have close relationships with each other through economic and cultural exchange. Finally, this study will also have academic implications in that it reverified the existing Hofstede's theory of cultural value and Hall's context theory. Practical implications may be that multinational companies can take useful practical guidelines on how to properly plan and develop website contents when planning strategies for localization of web sites in various countries.
목차
Abstract 1. 서론 2. 이론적 배경 및 연구가설 설정 2.1 문화가치 프레임워크 2.2 가설 도출 3. 연구방법론 3.1 연구대상 3.2 로컬 웹사이트 평가 방법 4. 실증분석 4.1 연구의 신뢰도 분석 4.2 연구가설 검정 5. 결론 및 시사점 Appendix 1 Appendix 2 참고문헌
키워드
Web site Evaluation FrameworkHofstede’s Cultural DimensionsHall's Context TheoryHigh Context CulturesLow Context CulturesContent Analysis
부산대학교 중국전략연구소(구 부산대학교 중국연구소) [Institute of China Strategy]
설립연도
2006
분야
사회과학>사회복지학
소개
본 연구소의 설립을 통해 우선 한중 양국 국민의 상호이해와 교류증진을 위한 인문, 사회과학적인 연구는 물론이고, 이를 통해 기업(인)이 중국에 안정적인 정착과 교류를 할 수 있는 각종 환경을 조성하고자 한다.
게다가 본 연구소는 기존의 연구소의 기능과는 달리 단순한 학술 교류에 머물지 않고 인적 교류를 통해 양국관계의 이해를 증진하고 나아가 한국과 중국의 각종 프로젝트를 적극 유치, 개발함으로써 지속적으로 재원의 창출을 도모하고자 한다.