The main objective of this study is to examine the effect of organizational socialization on career commitment and turnover intention of hotel employees. Particularly, we aim to explore career commitment as the important variable which has been overlooked in relevant research context. The researchers surveyed employees of five-star hotels in Seoul and a total of 236 valid responses were received from a sample of 300 hotel employees. SPSS 18 statistics package was used to analyze the data collected and factor analysis, reliability analysis, correlation analysis, and regression analysis were conducted. The results show that organizational socialization has significantly positive effects on career commitment, and career commitment has significantly negative effects on turnover intention. However, the sub-factors of organizational socialization had different effects on turnover intention. Performance proficiency positively affects turnover intention, while the extent to which the organizational goals/values are understood has no significant effect on turnover intention of employees. The consequent theoretical and managerial implications, and suggestions on future research are elaborated in detail in the conclusion.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 조직사회화와 호텔기업 2. 경력몰입 3. 이직 의도 4. 경력몰입과 이직 의도 Ⅲ. 연구방법 1. 변수의 조작적 정의 및 연구모형 2. 자료 및 분석 방법 Ⅳ. 분석결과 1. 분석 결과 2. 상관관계 분석 3. 가설의 검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.