Mergers and acquisitions (M&As) have been a popular strategy for organizational growth in the world of business. Despite their popularity, more than sixty percent of M&As fail. Research suggests that one of the biggest reasons for such high failure rates is the culture clash taking place during the process of organizational integration. This article examines a unique case of integrating three organizational identities into one in a cross-cultural context. Alcan Taihan Aluminum (ATA) was created when Alcan, a Canadian multinational corporation, merged with Taihan in Korea in 1999. Later on, ATA acquired Koralu, Taihan’s former competitor. The culture clash between the North American expatriates and the Korean managers and employees was characterized as a clash between two organizational cultures: ‘lead and support’ and ‘control and command.’ Alcan’s management practices were rooted in North America, reflecting its cultural orientations such as high individualism, low uncertainty avoidance, and low power distance. On the other hand, the management practices from Taihan and Koralu were rooted in Korean culture characterized by low individualism, high uncertainty avoidance, and high power distance. There were other problems that had to be overcome as well, including problems in communication caused by differences in the first language of the expatriate managers and the Korean employees. Based on interview and archival data, this research examined the effective integration strategies and practices that helped ATA overcome the cultural clash during the first three years of their operation. We also discussed the potential problems and managerial challenges that had emerged during the process of cultural integration.
목차
Abstract Background Information about ATA ATA’s Global Identity Mixed Feelings among Koreans Culture Clash ORGANIZATIONAL INTERVENTIONS Extensive Training Redesigning Organizational Structure Change in the Incentive System Improvement in Communication Changes in Physical Settings Responses from Koreans to the Changes Problems, Challenges, and Future Prospects REFERENCES
키워드
AlcanTaihan Electric Wire CoKoraluemployeemanagerculture clash
한국연구원은 1970년 5월 한국 민속의 각 분야에 걸친 자료의 수집과 학술적 연구를 목적으로 '한국민속연구소'로 출발하였다. 그 후 1973년 5월 연구 분야를 확대하며 민속뿐만 아니라 한국학 전반에 걸친 연구를 위해 '한국학연구소'로 개편하였고, 다시 1989년 3월 한국의 국제적 위상의 부상과 함께 한국학 연구의 중요성이 높아짐에 따라 '한국학연구원'으로 확대, 개편하였다. 한국학연구원은 한국학 전반에 걸친 연구를 통해 지역과 민족문화 발전에 기여하며 한국학의 세계화를 위해서 학술활동을 강화하고 나아가 내·외국인에 대한 한국문화 교육을 담당하고자 한다.