Earticle

초록

영어

This study was aimed to investigate how the psychological contract violation as an independent variable affected the turnover intention based on the previous studies and the moderating effects of Multidimensional Trust. In addition, it was to provide with efficient management plans of human resources, practical implications and basic data in the Chinese hotels based on the study results. Analysis results are as follows. First, upon the investigation results, psychological contract violation showed the positive impact on the turnover intention. That means turnover intention was increased as the perceived psychological contract violation was increased by the employees. Second, multidimensional trust showed the moderating effects in the relationship between the psychological contract violation and turnover intention upon the analysis results. This can be interpreted that multidimensional trust offset the turnover intention which was enhanced by the psychological contract violation. Based on these results, the Chinese hotels should seek the plans to be able to lower perceived psychological contract violation by the employees so as to lessen their turnover intention and prepare multiple systems that can enhance the trust level as the factor to offset the increased turnover intention due to the psychological contract violation.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 심리적 계약위반
2. 이직의도
3. 다차원 신뢰
Ⅲ. 연구설계
1. 연구모형
2. 가설설정
3. 변수의 조작적 정의
4. 표본설계
Ⅳ. 실증분석
1. 인구통계학적 특성
2. 신뢰성 및 타당성
3. 가설검정
Ⅴ. 결론
참고문헌

키워드

저자

• 터오진위 [ Jinyu Tao | 호남대학교 대학원 호텔경영학과 석사졸업 ]
• 최우성 [ Woosung Choi | 호남대학교 호텔경영학과 부교수 ] 교신저자

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338