Earticle

초록

영어

The purpose of this study was to investigate the effects of organizational support awareness and job autonomy on work-life balance and the effects of work-life balance on hotel staff causal variables. From an individual's point of view, work and experience related to work determine the standard of living, while basic data has been proposed for efficient operational planning and institutional improvement with active support from the organization. A total of 300 questionnaires were distributed to Seoul and Incheon hotel employees from December 1-10, 2019 to conduct this study. Data that could not be executed was excluded and 287 responses were obtained for empirical analysis. SPSS 18.0 was used to measure frequency analysis, search factor analysis, reliability analysis, regression analysis, and hierarchical regression analysis. Hypothesis 1, organizational sponsorship perception and job autonomy have a positive effect on emotional labor. Hypothesis 2, organizational sponsorship perception and job autonomy have a positive effect on work-life balance. Hypothesis 3, the internal activity of emotional labor positively affects work-life balance. Hypothesis 4, organizational sponsorship perception and job autonomy have a positive effect on work-life balance through internal actions. The findings of this study suggest that the importance of organizational sponsorship awareness and job autonomy can be a decisive factor in the work-life balance of an emotional employee of a hotel company.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 조직후원인식
2. 직무자율성
3. 감정노동
4. 일과 삶의 균형
Ⅲ. 연구설계
1. 연구모형과 가설의 설정
2. 조작적 정의 및 설문지 구성
3. 조사방법과 조사기간
Ⅳ. 성과분석
1. 조사대상자의 인구통계학적 특성
2. 타당성과 신뢰도 분석
3. 가설의 검증
Ⅴ. 결론
참고문헌

키워드

저자

• 이기성 [ Kiseoung Lee | 대전과학기술대학교 식품조리계열 조리과 겸임교수 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338