This study aims to assume determinants of coffee shop brands after analyzing selection behavior by taking into account coffee shop selection attributes, coffee involvement, demographic variables, purpose of visiting coffee shops, and so on and identify subdivided characteristics of consumers through the MNL model. When it came to Starbucks, it has been found that consumers had higher preference as education level went higher and white collar workers had greater preference than blue collar workers. It has been found that atmosphere factor and brand factor had positive influence on choice of brand. When it came to Ediya, consumers preferred it as income went lower and preference was high when purpose of visit was individual appointment. It has been identified that atmosphere factor and brand factor had negative influence on choice of brand. When it came to Twosome Place, preference was high from group with low education level and preference was low when purpose of visit was drinking coffee. It has been found that service factor had positive influence on choice of brand and atmosphere factor had negative influence on choice of brand. Coffee shops should enhance competitiveness by understanding their status and consumers' subdivided characteristics and develop differentiated strategies to maximize economic effects based on demand promotion.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 커피전문점 선택속성 2. 커피전문점 브랜드 선택 행동 3. 다항로짓모형 (MNL : Multinomial Logit Model) 4. 커피관여도 Ⅲ. 자료 및 모형설정 1. 자료수집 및 분석방법 2. 다항로짓모형(MNL)의 설정 Ⅳ. 실증분석 및 결과 1. 표본의 인구통계학적 분석 2. 커피전문점 이용형태 특성 분석 3. 커피전문점 선택속성 및 커피 관여도 요인화 4. 다항로짓모형(MNL) 추정 결과 Ⅴ. 결론 참고문헌
키워드
Selection Attributes of Coffee ShopMNL ModelMultinomial LogitBrand Choice.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.