The study aimed to test the influence of a certified seal indicating corporate social responsibility (CSR) on perceived CSR, attitude, and supportive behavioral intention. To test the hypotheses of the study, a post-test-only experiment with two conditions (presence vs. absence of CSR-certified seal) was executed using an online experiment, and we recruited participants (n = 157) across the United States. The results indicated that the presence of the CSR-certified seal in the annual report was more effective in generating better perceived CSR evaluation, positive attitude toward the corporation, and behavior intention among the participants than the absence of the CSR-certified seal in the same annual report. A serial mediation test showed that a CSR-certified seal led to increased behavioral intention through perceived CSR and attitudes. Theoretical and managerial implications are also discussed.
목차
Abstract INTRODUCTION LITERATURE REVIEW Corporate Social Responsibility CSR-Certified Seals Involvement Perceived CSR, Attitude, and Behavioral Intention METHOD Design Stimulus Development Main Experiment Procedures Participants Descriptive Statistics Independent Variable Measures RESULTS Manipulation Check Hypothesis Testing Hypothesis 1 Hypothesis 2 Hypothesis 3 DISCUSSION Key Findings and Theoretical Implications Practical Implications LIMITATIONS AND SUGGESTIONS FOR FUTURE STUDIES CONCLUSION REFERENCES Appendix A