모든 중국 소비자는 부정적 댓글에 반응하는가? 인터넷탐색지향성과 자아해석수준의 조절효과를 중심으로
Will all Chinese consumers react to the negative comments? Moderating effect of internet navigation orientation and self-construal level
Cyberbullying in China is a highly prevalent online misbehavior and it has received public attention due to its serious consequences. As the cases of people's psychological damage are increasing at a rapid pace due to negative verbal abuse on the Internet, the Chinese government is trying to drastically toughen legal punishment for such malicious comments, monitor them in real time and create a sound Internet communication culture. Cyberbullying involves use of electronic communication technologies to bully other people. Existing studies of cyberbullying on the Internet in China have been conducted on a limited basis, mainly on the exploratory study about the cyberbullying condition and motives for people to write negative comments. Therefore, this study investigates the moderating effect of internet navigation orientation and self-construal level on cyberbullying intention. This study adopts a scenario-based experiment method. After exposed to one of 2 scenarios (negative comments vs. regular comments), participants were asked to answer questions to measure their cyber-bullying intention, and then internet navigation orientation and self-construal level. Out of 210, participants, 193 usable questionnaires were collected and analyzed. The result of two experiments showed that in case of consumers with hedonic and utilitarian navigation, the cyber-bullying intention is higher when there are negative comments. However, in case of consumers with interdependent consumers, cyber-bullying intention is not different between negative comments and regular comments. On the other hand, in case of consumers with independent consumers, cyber-bullying intention is higher in a negative comments situation. The results of this study indicated that if negative comments were encountered on the Internet, the consumer's response would differ, depending on the characteristics of the consumer. The significance of this study is that it investigates the individual characteristics of consumers such as internet navigation orientation and self-construal level that have a discriminatory impact on cyberbullying intentions. It also has revealed that the cyber bullying phenomenon, which has recently been presented as a serious social issue, is differentiated according to the personal characteristics of Chinese consumers and laid the foundation for future research of cyber-bullying in China. In addition, the practical significance of this study is that, for a deeper understanding of cyberbullying behavior, it may suggest ways to reduce the cyberbullying intention for negative comments by verifying that the cyberbullying intentions for negative comments differ depending on consumer personal characteristics.
목차
Abstract 1. Introduction 2. Literature Review 2.1 Cyberbullying 2.2 Internet Navigation Orientation 2.3. self-construal level 3. Experiment 3.1 Experiment1 3.2 Experiment2 4. Conclusion Summary and Contribution 4.1 Summary and Contribution 4.2 Limitation and Future research References
부산대학교 중국전략연구소(구 부산대학교 중국연구소) [Institute of China Strategy]
설립연도
2006
분야
사회과학>사회복지학
소개
본 연구소의 설립을 통해 우선 한중 양국 국민의 상호이해와 교류증진을 위한 인문, 사회과학적인 연구는 물론이고, 이를 통해 기업(인)이 중국에 안정적인 정착과 교류를 할 수 있는 각종 환경을 조성하고자 한다.
게다가 본 연구소는 기존의 연구소의 기능과는 달리 단순한 학술 교류에 머물지 않고 인적 교류를 통해 양국관계의 이해를 증진하고 나아가 한국과 중국의 각종 프로젝트를 적극 유치, 개발함으로써 지속적으로 재원의 창출을 도모하고자 한다.