호텔기업 조직 환경특성이 사용자 만족 및 학습전이에 미치는 영향 : e-Learning 중심으로
The Effect of Hotel Company's organization environment on User Satisfaction and Training Transfer : Focus on e-Learning
The purpose of this study is to investigate the effect of organization environment of e-Learning on user satisfaction and training transfer in hotel corporate. A total 200 questionnaires were distributed from 25th Jun, 2019 to 9th Jul, 2019. Due to the reliability of data, 7 samples were discarded and 193 samples were used for final analysis. In order to accomplish the purpose of the study, the researcher conducted and analyzed by using SPSS Ver. 21.0 statistics package. The results of the study are as follows. First, the organization environment which is consist of supervisor support had significant effects on user satisfaction. Second, the user satisfaction had significant effects on training transfer. Third, the organization environment which is consist of supervisor support had significant effects on training transfer. More attention should be paid to the support of supervisors in the hypothesis testing, which affects the relationship between user satisfaction and training transfer. It is considered that the effect of training transfer is maximized only in the relationship that can directly influence the learner's own work.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 조직 환경특성 2. 사용자 만족 3. 학습전이 Ⅲ. 연구설계 1. 연구모형 2. 구성개념 간 관계 및 가설 설정 3. 변수의 조작적 정의 및 측정 척도 4. 표본설계 및 자료수집 Ⅳ. 성과분석 1. 표본의 일반적 특성 2. 측정개념의 타당도 및 신뢰도 검증 3. 연구가설 검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.