This study is to identify the relationship between the perception of glass ceiling and organizational justice perceived by employees of travel agency. Through various theoretical approaches to glass ceiling, the concept was established to set up a research model, and the significant differences and influences between the recognition and organizational justice of glass ceiling were to contribute to the travel agency's right personnel organization culture and provide basic data on human resources management. Questionnaires were distirbuted a total of 200 copies from January 30 to 30 March, 2019. The number of collected copies was 177 in total, from which 23 ineffective copies were excluded. Total 177 copies were used for an emprical analysis with SPSS 22.0 and hypotheses were examined using multiple regression analysis. The theoretical background of the study and the results of the study through empirical analysis are as follows. Analysis of the impact relationship between the perception of glass ceiling and organizational justices of travel agents showed that 'procedural justice' had a negative effect on the 'welfare' factor and 'distributive justices' had a negative effect on the 'promotion' factor, respectively. The results of this study suggest practical implications by providing basic data on how travel agents should utilize and develop female human resources and what they need to do so.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 유리천장 2. 조직공정성 3. 유리천장과 조직공정성의 관계 Ⅲ. 연구설계 1. 연구모형 2. 가설설정 3. 변수의 조작적 정의와 척도의 구성 4. 자료수집과 분석방법 Ⅳ. 실증분석 1. 표본의 특성 2. 타당성과 신뢰성 분석 3. 가설의 검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.