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온라인 맞춤형 서비스 경험 과정에 관한 근거이론적 연구
A Grounded Theory Approach to the Procedure of Customized Service Experiences

첫 페이지 보기
  • 발행기관
    한국정보기술응용학회 바로가기
  • 간행물
    JITAM 바로가기
  • 통권
    Vol.26 No.1 (2019.02)바로가기
  • 페이지
    pp.39-51
  • 저자
    김채리, 이정훈, 권원진
  • 언어
    한국어(KOR)
  • URL
    https://www.earticle.net/Article/A355163

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원문정보

초록

영어
As data grows rapidly, the provision of appropriate information needed by individuals has become an area of new services, and customized services which is enabling the analysis of optimal services through collecting, storing, and analyzing personal data are emerging in many fields. However, due to the characteristics of customized services based on various information collected by customers during the use of the service, the problem of privacy infringement is raised at the same time, and many studies are being actively conducted to solve this problem. This study seeks to explore how the customer's in-depth and customized services has an impact on their customers, which has not been derived from quantitative research using the grounded theory methodology. Through this, 84 concepts, 33 subcategories, 13 Categories and paradigm models were derived. In addition, ‘Understanding and acceptance of online behavioral advertising (OBA)' was derived as a core category, and finally, acceptance types of OBA were classified into ‘positive acceptance type', ‘indifferent type', ‘calculating type', and ‘active resistance type' based on the key categories. This study divides the acceptance types of online behavioral advertising through the emotions and behaviors of the consumers throughout the procedure of online behavioral advertising experiences. In addition to the statistical and quantitative information currently used for providing behavioral advertising, it provides new criteria to reflect the refinement of behavioral advertising and personal tendencies or characteristics.

목차

Abstract
1. 서론
1.1 연구의 배경 및 목적
1.2 연구의 방법 및 구성
2. 이론적 배경
2.1 온라인 맞춤형 광고(Online Behavioral Advertising)
2.2 정보 프라이버시(Information Privacy)
2.3 근거이론적 방법론(Grounded Theory)
3. 연구 방법
3.1 연구 설계 및 절차
3.2 연구의 타당성 검증
4. 연구 결과
4.1 개방 코딩
4.2 축 코딩
5. 결론 및 시사점
5.1 연구의 시사점
5.2 연구의 한계점 및 향후 연구 방향
References

저자

  • 김채리 [ Chae Ri Kim | Graduate School of Information Yonsei University ]
  • 이정훈 [ Jung Hoon Lee | Graduate School of Information Yonsei University ] Corresponding author
  • 권원진 [ Won Jin Kwon | Graduate School of Information Yonsei University ]

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    한국정보기술응용학회 [The Korea Society of Information Technology Applications]
  • 설립연도
    1999
  • 분야
    사회과학>경영학
  • 소개
    본 학회는 정보기술 관련 분야의 연구 및 교류를 촉진하여 국가 및 기업정보화 발전에 공헌함을 그 목적으로 한다.

간행물

  • 간행물명
    JITAM [Journal of Information Technology Applications and Management]
  • 간기
    격월간
  • pISSN
    1598-6284
  • eISSN
    2508-1209
  • 수록기간
    1999~2026
  • 십진분류
    KDC 005 DDC 005

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