The distribution and marketing has faced a new business environment with the advent of mobile distribution channels. Due to the prevalence of smartphones and SNS, distribution structures in the market are changing naturally from multi-channel to omni-channel. Recently, omni-channel strategies have been established and implemented in many domestic distributors. This paper has proceeded with a preliminary study on how the change of the distribution structure to the omni-channel affects the supply chain management. To do this, we first looked at the cases of omni-channel strategy. Based on the systematic classification of the strategies implemented in the cases, strategies for strengthening the omni-channel were derived from statistical testing of hypotheses and research models.
목차
Abstract 1. 서론 2. 옴니채널 전략 3. 연구모형 및 가설수립 3.1 연구모형 3.2 가설수립 3.3 설문항목 4. 가설검정 및 분석 4.1 설문조사 통계적 특성 4.2 가설검정 및 통계적 의미 5. 결론 6. References
키워드
Multi-ChannelOmni-Channel StrategyOnline to Offline ServiceOnline Shopping