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의료기관 사회적 책임(HSR)활동의 IPA 평가
IPA Assessment of Hospital Social Responsibility Activities

첫 페이지 보기
  • 발행기관
    보건의료산업학회 바로가기
  • 간행물
    보건의료산업학회지 KCI 등재 바로가기
  • 통권
    제12권 제4호 (2018.12)바로가기
  • 페이지
    pp.1-15
  • 저자
    조경원, 사공미
  • 언어
    한국어(KOR)
  • URL
    https://www.earticle.net/Article/A344809

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원문정보

초록

영어
Objectives: We analyzed the importance and performance of hospital social responsibility (HSR) according to the characteristics of hospitals, and presented strategies for HSR activities. Methods: An online HSR questionnaire was sent to hospitals nationwide from October 12 to 26, 2018. The 206 responses received were analyzed in accordance with the IPA to assess the performance and importance of HSR. Results: There was a statistically significant difference between the employees and hospitals regarding the importance and performance of HSR activities. In the area of “sustained maintenance”, items related to consumer issues such as “compliance with personal information processing policy”, “patient confidentiality”, “fair information provision”, and “system for patient safety and infection prevention” were derived. In the area of “'high priority for improvement”, there were three common items between hospitals and general hospitals: “regular donations and support from local communities”, “active cooperation with related institutions”, and “compliance with process-related laws and regulations”. In the area of “low priority”, four items were derived: “support for employee participation in community activities”, “efforts to hire local residents”, “education and cultural programs for local communities”, and “transparent support for political activities”. In the area of “sublation of excessive efforts”, two items of “employee welfare efforts” and “efforts to improve labor relations”, were commonly found in hospitals and general hospitals. Conclusions: It is necessary to improve the management efficiency of hospitals by the systematic allocation of manpower and resources through the establishment of four regional strategies based on the results of IPA analysis.

목차


Ⅰ. 서론
Ⅱ. 연구방법
1. 연구대상 및 자료수집
2. 연구도구
3. 연구변수의 조작적 정의
4. 분석방법
Ⅲ. 연구결과
1. 연구대상자의 일반적 특성
2. HSR활동의 IPA 평균차이(GAP) 분석
3. 의료기관 종별에 따른 HSR 활동의 IPA 분석
4. 의료기관 종별에 따른 IPA 비교
Ⅳ. 고찰
V. 결론
REFERENCES

키워드

HSR(Hospital Social Responsibility) HSR Importance HSR Performance IPA

저자

  • 조경원 [ Kyoung Won Cho | 고신대학교 의료경영학과 ]
  • 사공미 [ Mi Sagong | 춘해병원 ] Corresponding Author

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    보건의료산업학회 [The Korean Society of Health Service Management]
  • 설립연도
    2007
  • 분야
    의약학>기타의약학
  • 소개
    본 학회의 설립목적은 보건의료산업에서의 産·學·官의 유기적 협력체계를 구축함으로써 보건의료산업분야에서의 다학제간 연구의 활성화를 유도하여 實事求是의 학문으로 국민건강증진에 기여함을 물론 보건의료의 발전에 이바지 하고자 한다.

간행물

  • 간행물명
    보건의료산업학회지 [The Korean Journal of Health Service Management]
  • 간기
    계간
  • pISSN
    2093-5986
  • 수록기간
    2007~2026
  • 등재여부
    KCI 등재
  • 십진분류
    KDC 517 DDC 613

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