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지식경영을 통한 경영혁신과 도전 - J은행 K지점장의 실천사례 연구 -
Knowledge - based Management Practices of a Branch Manager a Case Study of Manager K of KFB
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- 발행기관
- 한국생산성학회 바로가기
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- 간행물
- 생산성연구: 국제융합학술지 바로가기
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- 통권
- 제14권 제3호 (2000.12)바로가기
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- 페이지
- pp.117-139
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- 저자
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- 언어
- 한국어(KOR)
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- URL
- https://www.earticle.net/Article/A316766
※ 원문제공기관과의 협약기간이 종료되어 열람이 제한될 수 있습니다.
원문정보
초록
- 영어
- The economic crisis in Korea known as IMF bailout in 1979 produced a vast number of layoffs as the consequences of restructuring. During these gloomy three years there is, however, one man who got transferred to the headquarter of bank with a promotion notwithstanding the overwhelming number of laid-off colleagues in the name of `honorary retirement`. The principles governing this man`s life was an attitude of `New Elite` (shin-jishi-in) even before the term was coined in Korea, and he has been practicing `knowledge based management` long before the term was available in Korean society. Based on the case study of the manager K of KFB in regard to `knowledge based management` style, this paper probed some ways how Korean financial industry can be a strategic industry which can produce higher economic value added. The things he initiated to actively cope with the ever changing business milieu are as follows: he has made use of bank cafeteria as a virtual place for English practice space; setting up an exclusive consultation window for customers to assist financial consulting service; opening cyber space to customers in the changing clime of digital time. By adopting a several rules he created such as a `stewardship management practices`, a policy of positive problem solving, and a rule of creative effort, he has not only shown some suggestion for a new vision in business but was able to get a high achievement through customer-first management, close field management, and soliciting voluntary participation of the whole staff. The management paradigm of manager K of KFB can be summed up as strategic management, knowledge based management, field management, and participating management.
목차
I. 서론
II. 은행경영과 지점장의 역할
III. 신지식인 지점장의 경영철학
IV. K지점장의 지식경영과 실천사례
V. 결론
참고문헌
ABSTRACT
저자
간행물 정보
발행기관
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- 발행기관명
- 한국생산성학회 [Korea Productivity Association]
- 설립연도
- 1985
- 분야
- 사회과학>경제학
- 소개
- 본 학회는 생산성에 관련된 학술연구의 진흥과 회원상호간의 친목을 도모함을 목적으로 한다. 그리고 다음의 사항에 주력한다. - 생산성에 관련된 학술연구의 진흥 - 생산성 향상을 위한 산학연계의 확립 - 회원상호간의 친교 및 정보교환 강화
간행물
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- 간행물명
- 생산성연구: 국제융합학술지 [Productivity Research: An International Interdisciplinary Journal]
- 간기
- 격월간
- pISSN
- 1225-3553
- 수록기간
- 1987~2025
- 등재여부
- KCI 등재
- 십진분류
- KDC 325 DDC 330
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