We categorize quality management practices as two factors; ‘Infra factor’ and ‘Process factor.’ We confirm the factors’ statistical significance with empirical investigation about 125 manufacturing companies in Seoul and Kyongi area. Moreover, we find the two factors influences positively on manufacturing performance as costdown, improving new products, shortening of R&D activities. We prove these results with empirical method of structural equation model and AMOS program.
목차
I. 서론 II. 기존 문헌 연구 1. 품질의 개념 2. TQM의 개념 3. 품질관리 요인에 대한 연구 III. 연구모형 및 가설 IV. 분석 결과 V. 결론 및 시사점 참고문헌 <Abstract>
키워드
Total quality managementManufacturing performanceStructural equation model