This study developed the measurement scale for brand attachment and tested the empirical analysis on the performance of brand community, which has been a great concern of marketing these days and mainly conducted theoretically. As performance variables, I selected the brand attachment, which indicates the productivity of on-line community such as the effectiveness of marketing productivity, customer satisfaction, and customer loyalty.In empirical analysis, I divided sample into two groups - brand community members and non-members - and tested how brand community impacts on brand attachment, using ANCOVA and MANCOVA. Empirical results show that brand attachment is a one-dimension construct consisting of three components-care with company, care with other user, love- in a community group. It is also found that using the brand community can increase brand attachment. Finally, I discussed contributions and Limitations of this study.
목차
Ⅰ. 서론 Ⅱ. 이론적 배경 Ⅲ. 연구방법 Ⅳ. 실증연구 Ⅴ. 결론 참고문헌 <Abstract>
키워드
brand communitybrand attachmentone-dimension construct consisting of three componentscare with companycare with other userlove