최고경영자의 리더십 및 조직문화가 시장지향성 및 경영성과에 미치는 영향 : 신용카드시장에서 시장역동성의 조절효과를 중심으로
The Influence of Top Management Leadership and Organizational Culture on Market Orientation and Business Performance : Focusing on Moderating Effect of Market Dynamism in Credit Card Market
This study examines the causal relationships among organizational culture, top management characteristics, market orientation, and business performance as well as moderating effect of market dynamism using structural equation model in the context of credit card industry. Support is found for a number of hypothesized structural relations. The findings show that all types of organizational culture except for hierarchical culture influence positively on market orientation, and most factors of top management leadership influence positively on market orientation except for factors such as sensitivity to the environment and unconventional behavior. Also, market dynamism mostly moderates the relationship between organizational culture and market orientation, the relationship between top management leadership and market orientation, and thr relationship between market orientation and business performance. Some implications for enhancing market orientation are briefly discussed.
목차
Ⅰ. 서론 Ⅱ. 이론적 배경 및 연구가설 Ⅲ. 연구방법 Ⅳ. 실증분석 Ⅴ. 결론 참고문헌 Abstract