SNS 특성이 브랜드 자산과 소비자 구매의도에 미치는 영향 : 중국 사례를 중심으로
Characteristics of Social Network Service (SNS) on Brand Equity and Consumers’ Purchase Intention : Focusing on a Chinese Case
Social Network Service (SNS) emerged to become a major platform for consumers’ social activities, affecting their choice behavior. With rapid increase in SNS adoption among consumers, firms actively apply SNS into their marketing activities and use it as an important communication medium with consumers. Particularly SNS marketing become increasingly prevalent in Chinese restaurant sector as they provide promotional information to consumers through SNS. It is urgent for firms to understand the extent of SNS impact on consumers’ choice behavior, and to understand consumers’ response toward SNS in order to develop more effective SNS marketing strategies. The purpose of this study is to assess the effects of four SNS characteristics on brand equity and purchase intention and to determine the relative importance among these four characteristics on brand equity and purchase intention. Results show that all of the characteristics have significant influence on consumers’ brand equity, and also, brand equity affects consumers’ purchase intention.
목차
Abstract 1. 서론 2. 이론적 배경 및 가설 2.1 SNS 특성 3.2 변수의 조작적 정의 및 측정 4. 결과 4.1 표본 수집 및 연구 방법 4.2 신뢰도 및 타당성 검증 4.3 가설 검증 5. 결론 5.1 연구 요약 및 시사점 5.2 연구 한계점 및 제언 References
키워드
Characteristics of SNSSNS MarketingBrand Equity and Purchase Intention
저자
김보영 [ Renee B. Kim | Professor of International Business, School of Business, Hanyang University ]
First Author
계경홍 [ GUI QINGHONG | Master of International Business, School of Business, Hanyang University ]
Co-Autho
박준용 [ Joon Yong Park | Research Professor, School of Business, Hanyang University ]
Corresponding author