Earticle

초록

영어

This study investigates the effect of gender diversity on decision-making effectiveness and the moderating role of shared mental model through multi-level analysis. In recent years, many organizations tend to be more diverse in terms of age, tenure, nationality, educational background, functional background, and so forth. Especially the increase in gender diversity in Korean workforce has indeed become the inevitable reality. However, many diversity researchers have analyzed the effect of gender diversity on a team characteristics at the group level and have tried to find mediating and moderating variables in order to verify contrasting results. This research adopts relational demography perspective and focuses on how differences between team members' gender affect outcomes. In this vein, this study examines how gender diversity at individual level affects decision-making effectiveness and also proposes the moderation effect of gender diversity convergence mechanism on decision-making effectiveness, which is mobilized by shared mental model. The shared mental model may enhance team members’ coordination and effectiveness in performing tasks that are complex and unpredictable and also make team members to share team’s objective which helps solving various kinds of problem. Team members who share similar task knowledge and teamwork can anticipate each other’s responses and coordinate effectively which means shared mental model may play the convergence mechanism enough to override the negative effect of gender diversity. The data was collected from semiconductor manufacturer, bank, and public enterprise and 346 questionnaires and 84 teams were finally used for the data analysis of the hierarchical linear model. Consistent with the predictions, the result indicates that gender diversity has a negative effect on decision -making effectiveness. However, team's shared mental model at group level plays a critical moderating role to mitigate the negative effect of gender diversity. In conclusion, we need to understand and clarify various convergent mechanism which can mitigate the negative effect of diversity. Even though diversity might have positive potential in a long-term, it would not be easy to utilize diversity effectively in the workplace until we can address the mechanism of it correctly. I also discuss the theoretical and managerial implication of findings in details.

목차

Ⅰ. 문제제기 및 연구목적
 Ⅱ. 이론적 배경 및 가설 설정
 Ⅲ. 연구방법
 Ⅳ. 분석결과
 Ⅴ. 결론 및 논의
 참고문헌
 Abstract

키워드

저자

• 김문주 [ Moon-Joo Kim | 이화여자대학교 경영연구소 연구원 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  생산성연구: 국제융합학술지 [Productivity Research: An International Interdisciplinary Journal]

• 간기

  격월간

• pISSN

  1225-3553

• 수록기간

  1987~2025

• 등재여부

  KCI 등재

• 십진분류

  KDC 325 DDC 330