The online recruitment industry has developed rapidly under the Internet Plus environment, but the job hunters are rarely satisfied to the overall information service quality of recruitment websites. In order to improve the information service quality of recruitment websites, and maintain the competitive advantages of the industry, we conduct an empirical analysis of the factors influencing the information service quality of recruitment websites. Based on synthesizing the service quality evaluation indicators from both domestic and foreign studies,we propose the research model and hypotheses from the perspective of job hunters. We then conduct an online survey, and perform descriptive analysis, reliability analysis, factor analysis, variance analysis, correlation analysis and regression analysis on the sample data to test the research model and hypotheses with SPSS. The results show that the information content quality, reliability, ease of use, personalization and interactivity all have significantly positive correlation with the information service quality of recruitment websites.
목차
Abstract 1. Introduction 2. Literature Review of Service Quality Research 3. Research model of the Influence Factors of Recruitment Websites Information Service Quality 3.1. Establish the Research Model of the Influence Factors of Recruitment Websites Information Service Quality 3.2. Hypotheses 4. The Survey and Preliminary Research 4.1. Questionnaire Design and Data Collection 4.2. Pre-Survey Pilot Test 4.3. Survey and Data Collection 5. Data Analysis 5.1. Basic Characteristics Analysis of the Sample Data 5.2. Reliability Analysis 5.3. Validity Analysis 5.4. Variance Analysis 6. Research Model and Hypotheses Testing 6.1. Correlation Analysis 6.2. Regression Analysis and Hypotheses Testing 7. Limitations Reference
키워드
Recruitment WebsitesInformation Service QualityFactorsEmpirical Analysis
저자
Feng Hu [ School of Management, Guangdong University of Technology, Guangzhou / Institute of Big Data Strategic Research, Guangdong University of Technology, Guangzhou ]
Zhiyi Rao [ School of Management, Guangdong University of Technology, Guangzhou ]
Jieping Li [ School of Management, Guangdong University of Technology, Guangzhou ]
보안공학연구지원센터(IJHIT) [Science & Engineering Research Support Center, Republic of Korea(IJHIT)]
설립연도
2006
분야
공학>컴퓨터학
소개
1. 보안공학에 대한 각종 조사 및 연구
2. 보안공학에 대한 응용기술 연구 및 발표
3. 보안공학에 관한 각종 학술 발표회 및 전시회 개최
4. 보안공학 기술의 상호 협조 및 정보교환
5. 보안공학에 관한 표준화 사업 및 규격의 제정
6. 보안공학에 관한 산학연 협동의 증진
7. 국제적 학술 교류 및 기술 협력
8. 보안공학에 관한 논문지 발간
9. 기타 본 회 목적 달성에 필요한 사업
간행물
간행물명
International Journal of Hybrid Information Technology
간기
격월간
pISSN
1738-9968
수록기간
2008~2016
십진분류
KDC 505DDC 605
이 권호 내 다른 논문 / International Journal of Hybrid Information Technology Vol.9 No.12