명품매장의 서비스품질과 명품 지각가치가 구매의도에 미치는 영향 : 중국 소비자를 대상으로
The Effects of Service Quality towards Luxury Stores and Perceived Value of Luxury on Purchase Intention : Focusing on Chinese Consumers
As Chinese luxury consumption is rapidly expanding and dominant in global luxury market, it becomes very critical to understand Chinese consumers' luxury consumption pattern. Under this circumstance, this study empirically tested the impacts of Chinese consumers’ perceived service quality of luxury store and perceived values of luxury on luxury purchasing intention. The result of this study is as follows. First of all, Chinese consumer’ perceived service quality towards luxury stores has a positive impact on perceived values of luxury and luxury purchasing intention. However, Chinese consumer’ perceived values of luxury has partial impact on luxury purchasing intention. From the results, to promote Chinese consumers' luxury consumption, marketers must improve the service quality of luxury store and social perceived value of luxury.
목차
Abstract Ⅰ. 서론 Ⅱ. 이론적 배경 Ⅲ. 연구모형과 연구방법 Ⅳ. 실증분석 결과 Ⅴ. 결론 참고문헌
키워드
Chinese ConsumersService Quality towards Luxury StoresPerceived Values of LuxuryLuxury Purchasing Intention
저자
이유경 [ You-Kyung Lee | 동국대학교 경영계열대학 경영학부 조교수 ]
제1연구자