This study was to investigate the impact of environment characteristics on perceived value and visit intention in franchise coffee shops. And, the study was to examine the mediating role of perceived value in the relationship between environment characteristics and visit intention. The data were collected from 212 coffee shop users and analyzed with SPSS and AMOS.. The findings are as follows. First, price, service, and atmosphere have a significant effect on the defined hedonic value but menu does not . Second, price and service have a significant effect on utilitarian value but menu and atmosphere do not. Finally, both hedonic value and utilitarian value have a significant effect on visit intention.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 환경 특성 2. 지각된 가치 Ⅲ. 연구설계 및 조사방법 1. 연구모형 2. 표본설계 3. 연구가설과 연구모형의 설정 4. 변수의 정의 및 측정 Ⅳ. 실증분석 1. 표본의 일반적 특성 2. 요인분석과 신뢰도 분석 3. 상관관계 분석 4. 연구가설의 검정 Ⅴ. 결론 참고문헌
키워드
환경 특성(Environment Characteristics)지각된 가치(Perceived Value)방문의도(Visit Intention)프랜차이즈(Franchise)커피전문점(Coffee Shops)
저자
박흥진 [ Park, Heung-jin | Candidate Ph D., Graduate School, Sejong University ]
First Author
이용기 [ Lee, Yong-Ki | Professor, School of Business, Sejong University ]
이정원 [ Lee, Jung-Won | Candidate Ph D., Graduate School, Sejong University ]
Corresponding Author