Ⅰ. Introduction Ⅱ. The Purpose of Research Ⅲ. Literature Review and Hypothesis 1. Satisfaction with Management and Job Satisfaction 2. Satisfaction of Co-workers and Job satisfaction 3. Satisfaction of Management and Customer Orientation 4. Satisfaction with Co-workers and Customer Orientation 5. Customer Orientation and Job Satisfaction 6. Job Satisfaction and Performance with Customers 7. Job Satisfaction and Overall Performance 8. Customer Orientation and Performance with Customers 9. Customer Orientation and Overall Performance Ⅳ. Research Model Ⅴ. Research Methodology A. Sampling B. Research Design Ⅵ. Result In summary
저자
Sang-Lin, Han [ Professor of Marketing, School of Business, Hanyang University ]
Jung-Kun, Park [ Professor of Marketing, School of Business, Hanyang University ]
Myoung-a, An [ Doctoral Candidate, Hanyang University ]