Medical Customer Relationship Management (CRM) is a kind of study method for the patient and potential patient carries on the exchange, timely access to and convey information, tracking to give the necessary guidance. The purpose of community hospital CRM is the daily business management and decision analysis of the hospital with the relationship between doctors and patients. Decision tree learning is an inductive learning algorithm based example. Rough set theory is used to process uncertain and imprecise information. In this paper, a decision tree algorithm based on rough set is proposed, and the improved decision tree algorithm based on rough classification is better than the standard C4.5 algorithm in classification accuracy and regression rate by experiment. Finally, the improved decision tree method is applied to the smart medical analysis CRM system. The experimental results show that the method can improve the management efficiency of CRM.
목차
Abstract 1. Introduction 2. Method of Improved Decision Tree C4.5 based on Rough Set 3. Smart Medical Analysis CRM System 4. Smart Medical Analysis CRM System based on Rough Set Improved Decision Tree 5. Experiments and Analysis 6. Summary References
보안공학연구지원센터(IJSH) [Science & Engineering Research Support Center, Republic of Korea(IJSH)]
설립연도
2006
분야
공학>컴퓨터학
소개
1. 보안공학에 대한 각종 조사 및 연구
2. 보안공학에 대한 응용기술 연구 및 발표
3. 보안공학에 관한 각종 학술 발표회 및 전시회 개최
4. 보안공학 기술의 상호 협조 및 정보교환
5. 보안공학에 관한 표준화 사업 및 규격의 제정
6. 보안공학에 관한 산학연 협동의 증진
7. 국제적 학술 교류 및 기술 협력
8. 보안공학에 관한 논문지 발간
9. 기타 본 회 목적 달성에 필요한 사업
간행물
간행물명
International Journal of Smart Home
간기
격월간
pISSN
1975-4094
수록기간
2008~2016
십진분류
KDC 505DDC 605
이 권호 내 다른 논문 / International Journal of Smart Home Vol.10 No.1