This research focuses on the effect of brand perceptions formed through the usage of a smartphone on user satisfaction and on subsequent purchasing decisions for other smart devices of the same brand, using the theoretical background of the Expectation-Confirmation Model in IT. This study showed that the brand expectation confirmation before and after using a smartphone affected brand user experiences (perceived usefulness, perceived playfulness, and perceived aesthetics) significantly. This study is meaningful in that it has defined the perceived playfulness and perceived aesthetics in the existing ECM-IT as ‘user brand experience’ factors, and confirmed the relevant correlations. Also, the confirmation that smartphone usage experience can be fully transferred a user’s intention to purchase other smart devices is what differentiates this study with other studies. The research results show that the user’s playfulness and aesthetics perception formed through smartphone brand usage experience affects both the brand usage satisfaction and the purchase intention of portable and non-portable devices.
목차
Abstract 1. Introduction 2. Theoretical Background 3. Research Model and Methodology 3.1. Research Model 3.2. Measurement 3.3. Data Collection and Analysis Method 4. Empirical Analysis 4.1. Demographic Characteristics of the Sample 4.2. Measurement Model Estimation and Analysis 4.3. Structural Equation Model Estimation and Hypothesis Testing 5. Conclusion 5.1. Research Summary and Discussions 5.2. Limitations of the Study and Directions of Future Research References
키워드
Brand user experiencesmart devicesmartphoneECMSEMpurchasing intentionaestheticmediating effect
저자
Minyoung Noh [ SK (Corporation) Jong-ro, Jongno-gu, Seoul, 03188, Republic of Korea ]
Myungsin Chae [ Seoul Venture University, 405 Bongensa-ro Samsung-dong, Kangnam-gu, Seoul, Korea ]
Byungtae Lee [ 85 KAIST, Hoegiro, Dongdaemun-gu, Seoul, Korea ]
Moonsoo Yoon [ Seoul Venture University, 405 Bongensa-ro Samsung-dong, Kangnam-gu, Seoul, Korea ]
Corresponding Author
보안공학연구지원센터(IJSEIA) [Science & Engineering Research Support Center, Republic of Korea(IJSEIA)]
설립연도
2006
분야
공학>컴퓨터학
소개
1. 보안공학에 대한 각종 조사 및 연구
2. 보안공학에 대한 응용기술 연구 및 발표
3. 보안공학에 관한 각종 학술 발표회 및 전시회 개최
4. 보안공학 기술의 상호 협조 및 정보교환
5. 보안공학에 관한 표준화 사업 및 규격의 제정
6. 보안공학에 관한 산학연 협동의 증진
7. 국제적 학술 교류 및 기술 협력
8. 보안공학에 관한 논문지 발간
9. 기타 본 회 목적 달성에 필요한 사업
간행물
간행물명
International Journal of Software Engineering and Its Applications
간기
월간
pISSN
1738-9984
수록기간
2008~2016
등재여부
SCOPUS
십진분류
KDC 505DDC 605
이 권호 내 다른 논문 / International Journal of Software Engineering and Its Applications Vol.10 No.2