This study explores the effect of consumers' prior smoking attitudes and persuasion knowledge in the effect process of corporate social responsibility communication. Preceded by a pilot study, a survey of consumers' perception is conducted toward a mobile CSR application. First, consumers' prior smoking attitudes and persuasion knowledge are revealed to have interaction effect on reputation of the tobacco company. Second, interactivity of the branded content and consumers' persuasion knowledge have interaction effect on the perceived authenticity of the company. Toward reputation, interactivity of the branded content and consumers' persuasion knowledge have no significant interaction effect, but the level (high/low) of branded content has a direct effect on reputation. Practical implications, limitations and future study directions are discussed.
목차
Abstract 1. Introduction 2. Theoretical Background 2.1. Antismoking Communication and CSR 2.2. Interactivity as Content Attribute of Mobile Apps. 2.3. CSR Message Processing and Persuasion Knowledge of the Receiver 2.4. Independent Variables: Authenticity / Dependent Variables: Company Reputation 2.5. Dependent Variable: Personal Smoking Intention 2.6. Research Question 3. Method 3.1. Pilot Test 3.2. Main Survey Samples and Procedure 3.3 Measures and Measurement Instrument in Interactivity 4. Results 4.1. The Influence of the Interactivity of Mobile Content and Consumers’ Persuasion on the Corporation Reputation (Research Question 1) 4.2. The Influence of the Pre-Smoking Attitude and Persuasion Knowledge on the on the Corporation Reputation (Research Question 2) 5. Concluding Remarks References
키워드
Mobile application contentsinteractivitypersuasion knowledgecorporate social responsibility (CSR) communication
저자
Woon-Han Kim [ Professor, Dept. of Media Communication, Sunmoon Univ., Chungnam, Korea ]
Hyun-Jeong Kim [ Researcher(PhD.), National Seoul Hospital, Kwoangjingu, Seoul, Korea ]
Corresponding Author
Young-Suk Lee [ Research Professor, Institute of Dongguk Univ., Goonggu, Seoul Korea ]
보안공학연구지원센터(IJCA) [Science & Engineering Research Support Center, Republic of Korea(IJCA)]
설립연도
2006
분야
공학>컴퓨터학
소개
1. 보안공학에 대한 각종 조사 및 연구
2. 보안공학에 대한 응용기술 연구 및 발표
3. 보안공학에 관한 각종 학술 발표회 및 전시회 개최
4. 보안공학 기술의 상호 협조 및 정보교환
5. 보안공학에 관한 표준화 사업 및 규격의 제정
6. 보안공학에 관한 산학연 협동의 증진
7. 국제적 학술 교류 및 기술 협력
8. 보안공학에 관한 논문지 발간
9. 기타 본 회 목적 달성에 필요한 사업
간행물
간행물명
International Journal of Control and Automation
간기
월간
pISSN
2005-4297
수록기간
2008~2016
십진분류
KDC 505DDC 605
이 권호 내 다른 논문 / International Journal of Control and Automation Vol.8 No.12