Earticle

초록

영어

Purpose: The study is to identify a correlation among hospital nurses' emotional labor, social support and organizational commitment and to analyze the effects on organizational commitment. Methods: The participants are 300 nurses working at two general hospitals located in Gyeonggi-do, who agreed to join the study. Data collection were done from July to September in 2014. The collected data are analyzed a descriptive statistic, t-test, ANOVA, Scheffé test, Pearson's correlation coefficient, and multiple regression and SPSS/WIN 15.0 Program was used in the process. Results: Organizational commitment was negatively correlated with emotional works but it was positively correlated with social support. The factors affecting organizational commitment were informational support and evaluative support which were sub-domain of social support as well as level of emotional expression which was a sub-domain of emotional works, their positions and level of education. Conclusion: To increase the level of an organizational commitment, a method of coping in difficult situations and information relating to private assessments is recommended. Also, the organization should prepare a plan that members can properly manage their emotions face-to-face with clients.

목차

Abstract
 서론
  1. 연구의 필요성
 연구방법
  1. 연구설계
  2. 연구대상 및 자료수집
  3. 연구도구
  4. 자료분석
 연구결과
  1. 대상자의 일반적인 특성
  2. 대상자의 감정노동, 사회적 지지 및 조직몰입 정도
  3. 일반적인 특성에 따른 감정노동, 사회적 지지 및 조직몰입 차이
  4. 감정노동, 사회적 지지 및 조직몰입 간의 상관관계
  5. 조직몰입에 영향을 미치는 요인
 논의
 결론 및 제언
 REFERENCES

키워드

저자

• 홍성숙 [ Hong, Seongsuk | 한양대학교 구리병원 ]
• 권명순 [ Kwon, Myung Soon | 한림대학교 간호학부 ] Corresponding author

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  한국직업건강간호학회지 [Korean Journal of Occup ational Health Nursing]

• 간기

  계간

• pISSN

  2287-2531

• eISSN

  2466-1856

• 수록기간

  1991~2026

• 십진분류

  KDC 512 DDC 610