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The Mediating Effects of Bidirectional Knowledge Transfer on System Implementation Success

첫 페이지 보기
  • 발행기관
    한국경영정보학회 바로가기
  • 간행물
    Asia Pacific Journal of Information Systems KCI 등재 바로가기
  • 통권
    제25권 제3호 (2015.09)바로가기
  • 페이지
    pp.445-472
  • 저자
    Jong Uk Kim, Hyo Sin Kim, Sang Cheol Park
  • 언어
    영어(ENG)
  • URL
    https://www.earticle.net/Article/A254173

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원문정보

초록

영어
Although knowledge transfer between two different parties occurs in IS development projects, the majority of prior studies focused on knowledge transfer from IT consultants to clients. Considering two parts of knowledge transfer in IS development projects, we must consider both ‘where knowledge is transferred from’ and ‘where it is transferred to’. Therefore, in this study, we attempt to describe two different routes of knowledge transfer, such as knowledge transfer from an IT consultant to a client and knowledge transfer from a client to an IT consultant. In this regard, we have examined the effect of two different routes of knowledge transfer on system implementation success in IS development project. Specifically, we adopted the knowledge stock-flow theory to examine the causal relationship between IT consulting firms and clients in terms of knowledge transfer and eventual system implementation success. Survey data collected from 213 pairs of individuals (both clients and IT consultants) were used to test the model using three different analytic approaches such as PLS (partial least squares) and two types of mediated regression techniques. We found that knowledge transfers partially mediated both the relationships between IT consultants’ IT skills (project members’ business knowledge) and system implementation success. Furthermore, the effects of each knowledge transfer were distinguished by depending on the types of system, such as ERP or groupware. Our attempts have significant implications for both research and practice given the importance of effective knowledge transfer to IT consulting.

목차

ABSTRACT
 Ⅰ. Introduction
 Ⅱ. Literature Review
  2.1. Knowledge Transfer
  2.2. Knowledge Transfer from Stock-Flow Theory Perspective
 Ⅲ. Research Model and Hypotheses
  3.1. Research Model
  3.2. Research Hypotheses
  3.3. Construct Measurement
 Ⅳ. Data Analysis and Results
  4.1. Data Collection
  4.2. Demographic Characteristics
  4.3. Measurement Model
  4.4. PLS Analysis
  4.5. Regression Analysis
  4.6. Comparisons on the Type of Systems
 Ⅴ. Discussion and Implications
  5.1. Theoretical Implications
  5.2. Practical Implications
 
  Measurement Items for Key Constructs
  Item-Factor Loading and Cross-Loading for Full Sample
  Squared Pairwise Correlations and Assessment of Discriminant Validity
  Results for Common Method Bias
  Measurement Invariance Analysis for Group Comparison

키워드

Knowledge Transfer Knowledge Stock and Flow Theory System Implementation Success

저자

  • Jong Uk Kim [ Professor, School of Business, Sungkyunkwan University, Korea ]
  • Hyo Sin Kim [ Deputy Director, Korea Financial Intelligence Unit, Korea ]
  • Sang Cheol Park [ Assistant Professor, Department of Business Administration, Daegu University, Korea ] Corresponding Author

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    한국경영정보학회 [The Korea Society of Management information Systems]
  • 설립연도
    1989
  • 분야
    사회과학>경영학
  • 소개
    이 학회는 경영정보학의 연구 및 교류를 촉진하고 학문의 발전과 응용에 공헌함을 목적으로 합니다.

간행물

  • 간행물명
    Asia Pacific Journal of Information Systems
  • 간기
    계간
  • pISSN
    2288-5404
  • eISSN
    2288-6818
  • 수록기간
    1990~2026
  • 등재여부
    KCI 등재,SCOPUS
  • 십진분류
    KDC 325 DDC 658

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