Earticle

초록

영어

IS outsourcing services have developed into a major and continuously growing IS services business. Although there is a wealth of academic literature examining information systems (IS) outsourcing, there is little academic literature that addresses the current outsourcing problem that most firms facing, which is how to assess IS outsourcing service providers’ capability. Given multiattribute nature of IS outsourcing service providers’ capability assessment, this paper argues that thirteen capability criteria should be considered for assessments, and proposes the PROMETHEE as aids in assessing IS outsourcing service providers’ capability decisions, together with changing weights for a sensitivity analysis. It shows by means of an application that the presented method is very well suited as a tool for the IS outsourcing service providers’ capability assessment.

목차

Abstract
 1. Introduction
 2. Performance Criteria
 3. The Adopted Method
 4. An Application
  4.1 the Problem Faced
  4.2 Criteria Weights
  4.3 The Problem Faced-Evaluation and Analysis
  4.4 The Problem Faced-Sensitivity Analysis
 5. Conclusions
 Acknowledgements
 References

키워드

저자

• Xinjun Li [ School of Economic and Management, Yantai University, Yantai 264005, China ]
• Junyan Wang [ School of Economic and Management, Yantai University, Yantai 264005, China ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  International Journal of u- and e- Service, Science and Technology

• 간기

  격월간

• pISSN

  2005-4246

• 수록기간

  2008~2016

• 십진분류

  KDC 505 DDC 605