Earticle

초록

영어

This study targets the domestic airline cabin crew engaged in career management support awareness, organizational commitment, and was to verify the influence the relationship between customer orientations. The results found from the empirical analysis can be summarized as follows: perceived career management support of the airline crew looks a positive effect both on the organizational commitment will affect the hypothesis testing results, and career management support recognition of the sub-factors in firm support of the awareness and education and training development opportunities recognition to be analyzed. The impact of airline cabin crew awareness of career management support and analysis of the influence of relationship between customer orientations, career management support firm recognized the support of the sub-factors of awareness education and training development opportunities to recognize both positive customer orientation effects was found. Career development system for the organization is to help, not just confined to the work of an individual, team training or human resources and the organization. To plan, execute together and led the successful organization continue to be recognized as a problem solving through analysis results because the airline could be considered in this aspect will be operating system and support for career development.

목차

ABSTRACT
 Ⅰ. 서론
 Ⅱ. 이론적 배경
  1. 경력 관리 지원인식
  2. 조직몰입
  3. 고객지향성
 Ⅲ. 연구 설계
  1. 연구모형 및 가설설정
  2. 표본설계 및 분석방법
  3. 변수의 조작적 정의
 Ⅳ. 연구결과
  1. 조사대상자의 일반적 특성
  2. 측정도구의 타당성 및 신뢰도 검증
  3. 기술통계분석 및 각 변수 간 상관관계
  4. 가설의 검정
 Ⅴ. 결론
 참고문헌

키워드

저자

• 김민주 [ MinJu Kim | 경기대학교 대학원 관광경영학과 박사과정 ]
• 이재섭 [ JeSub Lee | 경기대학교 관광경영학과 교수 ] 교신저자

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338