Earticle

초록

영어

In recent years, electronic invoicing has come into sight and plays a vital role in a lot of businesses. Under this circumstance, enterprises need to select from either electronic invoicing solutions or paper-based ones. The electronic invoicing solution can be a self-built or a commercial one. In this paper, an ANP-based evaluation model is proposed aiming at addressing this selection problem. Cost and Effectiveness are the two basic determinants in this model to prioritize invoicing solutions. Cost is categorized by three dimensions: one-off cost, monthly cost and unit cost. Effectiveness is classified into four dimensions: customer experience, supplier performance, enterprise business and invoicing performance. Each dimension has a subset of several elements that give a more specific description of the invoicing process. And the relative importance of these elements and dimensions are calculated by numerical pairwise comparisons which especially pay attention to the interdependencies of dimensions. The overall evaluation of alternative invoicing solutions can be achieved by this model so as to assist enterprise managers to conduct decision-makings. In the end a pilot case about a Chinese e-commerce enterprise demonstrates the feasibility of the proposed approach.

목차

Abstract
 1. Introduction
 2. Literature Review
 3. Criteria for the Evaluation of Invoicing Solutions
  3.1. Cost
  3.2. Effectiveness
 4. The Evaluation Model
  4.1. ANP Structure
  4.2. Pairwise Comparison of Dimensions
  4.3. Pairwise Comparison for Interdependencies
  4.4. Super-Matrix of Dimensions
  4.5. Pairwise Comparison of Elements
  4.6. Pairwise Comparison of Alternatives
  4.7. Calculation of the Overall
 5. Conclusions
 Acknowledgements
 References

키워드

저자

• Hongyang Chu [ National Engineering Laboratory for E-Commerce Technologies Tsinghua University, Beijing 100084, China ]
• Yueting Chai [ National Engineering Laboratory for E-Commerce Technologies Tsinghua University, Beijing 100084, China ]
• Yi Liu [ National Engineering Laboratory for E-Commerce Technologies Tsinghua University, Beijing 100084, China ]
• Hongbo Sun [ National Engineering Laboratory for E-Commerce Technologies Tsinghua University, Beijing 100084, China, DNSLAB, China Internet Network Information Center, Beijing 100190, China ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  International Journal of u- and e- Service, Science and Technology

• 간기

  격월간

• pISSN

  2005-4246

• 수록기간

  2008~2016

• 십진분류

  KDC 505 DDC 605