Earticle

초록

영어

Song, Si-chun. “NES and NNES　Students’ Apology Strategies in E-mail.” Studies in English Language & Literature. 41.1 (2015): 257-282. This study investigated apologetic e-mails written by 56 native English speaking (NES) and 54 non-native English speaking (NNES) students sent to professors in an American university. Two hundred six e-mails were analyzed to examine their apology strategies and opening and closing moves in e-mail writing. Results indicated that NNES students were more likely to add a detailed explanation regarding the cause of an offense than NES students. The most common apology strategy preferred by both groups was the use of EXPL+IFID formula. Group differences in framing opening and closing moves reflected perceptual differences regarding the social status between students and professors. NES students tended to focus on delivering their communicative goals, whereas NNES students tended to express their deference toward professors by opening and closing moves more formally.　Pedagogical implications were made for EFL learners to write better e-mail for successful cross-cultural communication. (SungKyunKwan University)

목차

Abstract
 I. Introduction
 II. Literature Review
  2.1 Apologetic E-mail
  2.2 Apology Strategies
  2.3 Opening and Closing Moves
 III. Method
  3.1 Participants
  3.2 Data Collection and Analysis
 IV. Results and Discussion
  4.1 Apology Strategies
  4.2 Opening and Closing Moves
 V. Conclusion and Implications
 Works Cited

키워드

저자

• Si-chun Song [ SungKyunKwan University ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  영어영문학연구 [Studies on English Language & Literature]

• 간기

  계간

• pISSN

  1226-8682

• 수록기간

  1972~2020

• 십진분류

  KDC 840 DDC 820