Purpose: The purpose of this study was to explore the impact of emotional labor on burnout in stroke patients' caregivers. Methods: Data were collected from 141 paid caregivers working at 3 hospital across Gyeonggi province from January to April 2014. Results: The caregivers' level of emotional labor showed 2.9/5.0 points and burnout, 2.5/5.0. A significant correlation was found among attentiveness to required display rules (p=.007), emotional dissonance (p=.001) and burnout. In a multiple regression, age (β=.279, p=.001) and emotional dissonance (β=.193, p=.046) were associated with burnout in caregivers. These factors attributed to 16.9% of variance in the burnout of caregivers. Conclusion: These results suggest that burnout in stroke patients' caregivers can be influenced by emotional dissonance as well as physical condition such as age. Accordingly, it is necessary to be develop support program to deal with mental labor to improve their mental health and lighten their workload for caregivers.
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Abstract 서론 1. 연구의 필요성 2. 연구목적 연구방법 1. 연구설계 2. 연구대상 3. 연구도구 4. 자료수집 5. 자료분석 연구결과 1. 간병인의 감정노동과 소진의 정도 2. 일반적 특성에 따른 간병인의 감정노동과 소진 3. 간병인의 감정노동, 소진과의 관계 4. 감정노동이 소진에 미치는 영향 논의 결론 및 제언 REFERENCES