Competency is an emerging research subject in both industry and academia. This study examines core competencies required in the field of tourism and compares competency expectations between private and public sectors. The competency model adopted here is from the model previously developed at a university, comprising five categories with three items in each category. The data were collected from tourism practitioners and analyzed using AHP which revealed the relative importance of competencies. The difference of importance in core competencies between private and public sectors was tested through Spearman test. The result shows that collaboration and communication was the most important competency. The two groups of respondents perceived core competencies required for the tourism graduates differently: for instance, social service factor was ranked top in the private sector, whereas it was ranked last in the public sector. Implications of the findings and future research are discussed.
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 역량의 개념과 영역도출 2. 관광산업에서의 핵심역량에 대한 요구도 Ⅲ. 연구방법 1. 관광인적자원의 핵심역량의 조작적 정의 및 평가분석틀 2. 자료수집 및 분석 Ⅳ. 분석결과 1. 응답자의 인구통계학적 특성 2. AHP 분석결과 Ⅴ. 결론 참고문헌
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