Earticle

초록

영어

This study examines the dynamics of trust and distrust at different price levels. We first note that trust and distrust are built with cognitive and affective foundations, and price is viewed as a financial burden or product quality information. Then, we relate price changes to trust and distrust, and hypothesize their interactions: price as a quality cue will positively moderate the cognitive dimension of trust, whereas price as financial burden will negatively moderate the affective dimensions of trust and distrust. We surveyed 263 online mall shoppers in Korea. Among our eight hypotheses, six are fully supported and two are partially supported. The result shows that price perception interacts with both the cognitive and affective dimensions of trust and distrust, but its specific impacts are distinguished by the price perceptions, whether it is financial burden or product quality information.

목차

Abstract
 Ⅰ. Introduction
 Ⅱ. Theoretical Background
  2.1 Cognitive and Affective Aspects of Trust/Distrust
  2.2 Price Perception in Business : Price as Financial Burden and Quality Cue
 Ⅲ. Research Model describes our research
  3.1 Forming Affective Trust/Distrust from Cognitive Trust/Distrust
  3.2 Impacts of Price on Trust/Distrust Building
 Ⅳ. Methodology
  4.1 Item Development
  4.2 Survey Procedure
 Ⅴ. Data Analysis and Results
  5.1 Measurement Model
  5.2 Structural Model
 Ⅵ. Discussion
  6.1 Summary of Findings
  6.2 Academic Contribution
  6.3 Practical Implications
  6.4 Limitations and Future Research
 
 

키워드

저자

• Jung Lee [ Assistant Professor, Bang College of Business, KIMEP University ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  Asia Pacific Journal of Information Systems

• 간기

  계간

• pISSN

  2288-5404

• eISSN

  2288-6818

• 수록기간

  1990~2026

• 등재여부

  KCI 등재,SCOPUS

• 십진분류

  KDC 325 DDC 658