The benefits, strategies and guideline of CoP have been investigated based on the various analysis tools in the many research. Although performance evaluation yields information about the current situation and inefficient parts, research relating to performance evaluation of CoP has been limited so far. Therefore, we suggest not only the holistic and systematic methods based on Data Envelopment Analysis (DEA) for understanding and assessing the current position of CoP but also the suggestions for cultivating the CoP. This research provides beneficial information in terms of grasping the whole picture according to efficiency change of the virtual CoP. Furthermore, the suggested framework can guide decisionmaking to evaluate efficiency of CoP and to select the appropriate strategies for cultivating CoP.
목차
Abstract INTRODUCTION LITERATURE REVIEW Evaluations in CoP Performance evaluation of KM based on DEA RESEARCH FRAMEWORK CASE STUDY Input/output variables and datasets Efficiency change analyses CONCLUSION References
키워드
Communities of PracticeKnowledge managementKnowledge sharingData envelopment analysisChange of efficiency
저자
Suchul Lee [ Ph.D Candidate, Department of Industrial and Management Engineering, POSTECH ]
Jong-yi Hong [ Professor, School of Business Administration, Kyungnam University ]
Euiho Suh [ Professor, Department of Industrial and Management Engineering, POSTECH ]