Although there are many studies on the adoption intentions for smartphone-based mobile banking, there is no apparent effect on the popularity of it. This is because the smartphone users have a resistance to innovation on mobile banking. The purpose of this study is to identify and analyze the relationship between user resistance and different factors from innovation and user’s characteristics. Thereafter, important factors are identified which mainly affect/determine user resistance to mobile banking. Survey research of this study was conducted around university undergraduates, graduate students, and employees in Henan of China. The results of this study are as follows. Social Influence and Perceived Complexity have positive effect on Perceived Risk, and Trust has negative effect on Perceived Risk, Perceived Security and Perceived Protection of Private information have no effect on Perceived Risk. Perceived Risk has positive effect on User Resistance.
목차
Abstract 1. Introduction 2. Literature Review 3. Research Methodology 3.1. Research Hypothesis 3.2. Data Collection and Analysis 4. Implications References
키워드
Mobile BankingPerceived RiskUser Resistance
저자
Shuang Cheng [ Graduate School of Business Administration, Chonnam National University, Yongbong-dong, Buk-gu, Gwangju, 500-757, Korea ]
Sang-Joon Lee [ Graduate School of Business Administration, Chonnam National University, Yongbong-dong, Buk-gu, Gwangju, 500-757, Korea ]
Kyeong-Rak Lee [ Free21+ e-Service Team, Interdisciplinary Program of Electronic Commerce, Chonnam National University, Yongbong-dong, Buk-gu, Gwangju, 500-757, Korea ]
보안공학연구지원센터(IJSIA) [Science & Engineering Research Support Center, Republic of Korea(IJSIA)]
설립연도
2006
분야
공학>컴퓨터학
소개
1. 보안공학에 대한 각종 조사 및 연구
2. 보안공학에 대한 응용기술 연구 및 발표
3. 보안공학에 관한 각종 학술 발표회 및 전시회 개최
4. 보안공학 기술의 상호 협조 및 정보교환
5. 보안공학에 관한 표준화 사업 및 규격의 제정
6. 보안공학에 관한 산학연 협동의 증진
7. 국제적 학술 교류 및 기술 협력
8. 보안공학에 관한 논문지 발간
9. 기타 본 회 목적 달성에 필요한 사업
간행물
간행물명
International Journal of Security and Its Applications
간기
격월간
pISSN
1738-9976
수록기간
2008~2016
등재여부
SCOPUS
십진분류
KDC 505DDC 605
이 권호 내 다른 논문 / International Journal of Security and Its Applications Vol.8 No.2