Earticle

초록

영어

Knowledge Management (KM), either in a tacit or explicit form, plays an important role in decision making. Business Intelligence (BI) has acquired significant importance in the business world due to the recent technological advancements and availability of state-of-the-art software tools. Presently, most of the organizations across the globe are adopting BI solutions to promote business, retain customers, earn maximum profits, reduce recurring expenditures, etc. KM, on the other hand, has not gained significant acknowledgement from an implementation perspective. Moreover, the effect of BI on KM and vice versa is rarely observed. In this paper, we propose a model where KM and BI can benefit from each other. Since both of the said fields have a wide range of features, the proposed model is based on specific features. For that purpose, we have identified a number of Critical Success Factors (CSFs) related to both BI and KM technologies reported in contemporary research. Afterwards, we have drawn a comparison pertinent to the effectiveness of these CSFs with the similar research studies. The comparison shows that our model that combines both BI and KM technologies is more useful as compared to their individual utilization.

목차

Abstract
 1. Introduction
 2. Literature Review
 3. The Proposed Model
  3.1. The Operational Layer
  3.2. The BI and KM Layer
  3.3. The Output Layer
 4. Validation and Discussion
  4.1 Critical Success Factor of Business Intelligence
  4.2. Critical Success Factors of Knowledge Management
 5. Conclusion
 References

키워드

저자

• Rizwan Shehzad [ Department of Computer Science Shaheed Zulfikar Ali Bhutto Institute of Science & Tech ]
• Muhammad Naeem Ahmed Khan [ Department of Computer Science Shaheed Zulfikar Ali Bhutto Institute of Science & Tech ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  International Journal of Software Engineering and Its Applications

• 간기

  월간

• pISSN

  1738-9984

• 수록기간

  2008~2016

• 등재여부

  SCOPUS

• 십진분류

  KDC 505 DDC 605