Expertise and Effective communication, despite the different backgrounds and specialties, is critical for the IS (Information Systems) development projects team to integrate knowledge from different areas. It is posited here that the team social capital raised and nurtured among team members critically mediates the effects of expertise and communication on team performance. Team social capital here is defined as an intangible asset that promotes knowledge sharing and social interaction. Expertise and Communication effectiveness is selected as a critical antecedent and its detailed relationships with the dimensions of team social capital are analyzed. Expertise has influence trust (relational dimension). Communication effectiveness positively impacted social ties (structural dimension), and shared vision (cognitive dimension). Moreover, the performance of a project is influenced by shared vision and trust, leaving social ties as a leading subcontract, as theoretically proposed in prior research.
목차
Abstract Introduction Theoretical research model Research Model Expertise and Social capital Communication Effectiveness and Social capital Team Social Capital Research Method Measurement Items Characteristics of Respondents Data Analysis and Results Measurement Model Analysis Structural Model Analysis Conclusions and Implications Acknowledgments References