Earticle

초록

영어

The present study highlights the conflict management levels in Indian manufacturing and Information Technology (IT) sectors. Nearly 110 samples from different organizations of manufacturing and IT have been collected using convenient sampling technique. Standardised scale on Organisational Conflict developed by Dhar U. and Dhar S. [2003] has been used which consists of twenty items on a four point scale. The study has shown that miscommunication at organizational level has been a reason for conflict in manufacturing organizations whereas intrinsic motivation at organizational as well as individual level has been found a reason for conflict in IT sector. The study bears implications for HR managers to develop policies and conflict management strategies so as to deal with the situations constructively at a particular level of conflict.

목차

Abstract
 1. Introduction
 2. Literature Review
 3. Study Purpose and Rationale
 4. Method
  4.1 Participants
  4.2 Instrument
  4.3 Data Analysis
 5. Results
  5.1 Descriptive Statistics
 6. Discussion
  6.1 Conclusion and Future Implication
 References

키워드

저자

• Aruna B. Bhat [ Research Scholar, Department of Management Studies, Indian Institute of Technology ]
• Santosh Rangnekar [ Associate Professor and Head, Department of Management Studies, Indian Institute of Technology ]
• Mukesh Kumar Barua [ Assistant Professor, Department of Management Studies, Indian Institute of Technology ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  JITAM [Journal of Information Technology Applications and Management]

• 간기

  격월간

• pISSN

  1598-6284

• eISSN

  2508-1209

• 수록기간

  1999~2026

• 십진분류

  KDC 005 DDC 005