The purpose of this work is to present a practical study on the key factors of usability in small-sized mobile touch-screen applications. Though using smart phones has brought great easiness in our daily life in many ways, many smart phone applications often remain underutilized due to the poor consideration of end-users in the development phase, thus decreasing potential profit of companies. In this paper, we investigate usability problems for a mobile flight booking application on touch-screen phones, and suggest practical solutions. The application is a critical one that can represent the cases of a wide number of smart phone applications. Main expectations of users are presented from HCI (Human Computer Interaction) perspective and discussed through the case study. Questionnaire and interview methods were used for collecting data. Prototype has also been utilized to verify users' expectations of mobile flight booking more accurately. The interviewees who were in the range of ages 18-40 have been randomly selected for this study, which could be also considered as a realistic set because of their diversity. Results have revealed that users are very much concerned about the easiness and the lucidness of functions. Usability is a highly considerable subject for users to prefer a mobile flight booking application over booking tickets via online or agencies.
목차
Abstract 1. Introduction 2. Literature Review and Motivation 3. Overview of the Experimental Setting 4. Method of Study and Outcomes 4.1. Questionnaires and Interview 4.2. Analysis of the Collected Data 5. Small-sized Interface Design Problems and Our Solutions 5.1. Problem Area 1: Wrong Choice of Icons 5.2. Problem Area 2: Placement of Icons 5.3. Problem Area 3: Redundancy of Steps in Completing Tasks 5.4. Problem Area 4: Naming of Menus and Sections 5.5. Problem Area 5: Uneasiness of Single Handed Use 5.6. Problem Area 6: Small and Disorganized Input Fields 5.7. Problem Area 7: Small Selection Fields 5.8. Problem Area 8: Crowded and Disorganized Information Presentation 6. Discussion 7. Limitations of the Study 8. Conclusion and Future Works Acknowledgements References
키워드
FlightMobileSmall-sizedTouch-ScreenUsabilityUser
저자
Feyza Gündüz [ Department of Computer Science Kulliyyah (Faculty) of Information and Communication Technology International Islamic University Malaysia Jalan Gombak, 53100, Kuala Lumpur, Malaysia ]
Al-Sakib Khan Pathan [ Department of Computer Science Kulliyyah (Faculty) of Information and Communication Technology International Islamic University Malaysia Jalan Gombak, 53100, Kuala Lumpur, Malaysia ]
보안공학연구지원센터(IJMUE) [Science & Engineering Research Support Center, Republic of Korea(IJMUE)]
설립연도
2006
분야
공학>컴퓨터학
소개
1. 보안공학에 대한 각종 조사 및 연구
2. 보안공학에 대한 응용기술 연구 및 발표
3. 보안공학에 관한 각종 학술 발표회 및 전시회 개최
4. 보안공학 기술의 상호 협조 및 정보교환
5. 보안공학에 관한 표준화 사업 및 규격의 제정
6. 보안공학에 관한 산학연 협동의 증진
7. 국제적 학술 교류 및 기술 협력
8. 보안공학에 관한 논문지 발간
9. 기타 본 회 목적 달성에 필요한 사업
간행물
간행물명
International Journal of Multimedia and Ubiquitous Engineering
간기
월간
pISSN
1975-0080
수록기간
2008~2016
등재여부
SCOPUS
십진분류
KDC 505DDC 605
이 권호 내 다른 논문 / International Journal of Multimedia and Ubiquitous Engineering Vol.8 No3