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Social Network Service-based Impact Analysis of Customer Requirements

첫 페이지 보기
  • 발행기관
    보안공학연구지원센터(IJMUE) 바로가기
  • 간행물
    International Journal of Multimedia and Ubiquitous Engineering SCOPUS 바로가기
  • 통권
    Vol.7 No4 (2012.10)바로가기
  • 페이지
    pp.245-254
  • 저자
    Dong-Min Seo, Neung-hoe Kim, Dong-Hyun Lee, Jung-Dong Kim, Joseph S. In
  • 언어
    영어(ENG)
  • URL
    https://www.earticle.net/Article/A202230

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원문정보

초록

영어
Many researchers in the field of requirements engineering are now focusing on eliciting requirements only from market influencers, that is, people who have a great influence on the market success of products. However, acting on the requirements expressed by customers without validating them can cause a product to fail in the market. Therefore, the importance of a requirement proposed by a customer should be validated by various other customers. Social Network Services (SNSs) are an important tool for validating customer requirements. They offer various advantages, such as ease of access and ease of use, and the diversity of their users. We therefore propose a method for analyzing the impact of customer requirements, based on SNSs. Our proposed method considers various factors, such as the time a customer spends on transmitting messages, the number of customers receiving the messages, and the opinions expressed in the messages. The method makes it possible to evaluate the impact of a customer's requirements and to support a software project through prioritizing these requirements.

목차

Abstract
 1. Introduction
 2. Background
 3. Impact Analysis of Customer Requirements Method
 4. Case Study: Impact Analysis of Requirement in Twitter
  4.1. Experiment
  4.2 Validation
 5. Conclusions
 Acknowledgements
 References

키워드

Customer Requirement Analysis SNS Social Network Service Impact analysis

저자

  • Dong-Min Seo [ Department of Computer Science and Engineering, Korea University ]
  • Neung-hoe Kim [ Department of Computer Science and Engineering, Korea University ]
  • Dong-Hyun Lee [ Department of Computer Science and Engineering, Korea University ]
  • Jung-Dong Kim [ Department of Computer Science and Engineering, Korea University ] Corresponding author
  • Joseph S. In [ Irvington High School, 41800 Blacow Road, Fremont, CA 94538, USA ]

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    보안공학연구지원센터(IJMUE) [Science & Engineering Research Support Center, Republic of Korea(IJMUE)]
  • 설립연도
    2006
  • 분야
    공학>컴퓨터학
  • 소개
    1. 보안공학에 대한 각종 조사 및 연구 2. 보안공학에 대한 응용기술 연구 및 발표 3. 보안공학에 관한 각종 학술 발표회 및 전시회 개최 4. 보안공학 기술의 상호 협조 및 정보교환 5. 보안공학에 관한 표준화 사업 및 규격의 제정 6. 보안공학에 관한 산학연 협동의 증진 7. 국제적 학술 교류 및 기술 협력 8. 보안공학에 관한 논문지 발간 9. 기타 본 회 목적 달성에 필요한 사업

간행물

  • 간행물명
    International Journal of Multimedia and Ubiquitous Engineering
  • 간기
    월간
  • pISSN
    1975-0080
  • 수록기간
    2008~2016
  • 등재여부
    SCOPUS
  • 십진분류
    KDC 505 DDC 605

이 권호 내 다른 논문 / International Journal of Multimedia and Ubiquitous Engineering Vol.7 No4

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