A Study on the Factors Affecting the Intention to Use Smartphone Banking: The Differences between the Transactions of Account Check and Account Transfer
Banking transactions using smartphones or more commonly known as “smartphone banking” are increasingly becoming popular as a way for financial transactions given the growing number of smartphone users. The smartphone banking is considered to be different from mobile banking because of the unique and innovative features of smartphones - a combination of a computer and mobile phone that can easily access the Internet. This study based on the Technology Acceptance Model(TAM), examines the factors that influence the intention to use smartphone banking by surveys and analyzing the findings gathered from previous mobile banking related researches. Furthermore, this research identifies the issues of security risk and trust in using smartphone banking in addition to its perceived ease of use and perceived usefulness as key factors suggested under TAM. Statistics on the usage frequency of smartphone banking in Korea shows that the proportion of account transfer transactions are much smaller than the account check transactions, compared with the Internet banking in general. This study explains such less common usage of smartphones for account checking transactions than account transfer transactions, by showing that the key factors (i.e. perceived ease of use and perceived usefulness) have greater impact in account check than in account transfer, and trust has greater impact on account transfer transactions than account check transactions in smartphone banking.
목차
Abstract 1. Introduction 2. Literature Review 3. Research Model 4. Data Collection and Analysis 5. Conclusion References
보안공학연구지원센터(IJMUE) [Science & Engineering Research Support Center, Republic of Korea(IJMUE)]
설립연도
2006
분야
공학>컴퓨터학
소개
1. 보안공학에 대한 각종 조사 및 연구
2. 보안공학에 대한 응용기술 연구 및 발표
3. 보안공학에 관한 각종 학술 발표회 및 전시회 개최
4. 보안공학 기술의 상호 협조 및 정보교환
5. 보안공학에 관한 표준화 사업 및 규격의 제정
6. 보안공학에 관한 산학연 협동의 증진
7. 국제적 학술 교류 및 기술 협력
8. 보안공학에 관한 논문지 발간
9. 기타 본 회 목적 달성에 필요한 사업
간행물
간행물명
International Journal of Multimedia and Ubiquitous Engineering
간기
월간
pISSN
1975-0080
수록기간
2008~2016
등재여부
SCOPUS
십진분류
KDC 505DDC 605
이 권호 내 다른 논문 / International Journal of Multimedia and Ubiquitous Engineering Vol.7 No3