병원 근로자의 조직신뢰에 영향을 미치는 조직신뢰 결정요인에 관한 연구
The Study of Determinants of Hospital Organization Trust Leading to Trust in Hospital Worker's Organization Trust
The purpose of this study is to investigate of determinants of hospital organization trust affecting to hospital worker's trust in organization. This study was measured levels of trust in organization of hospital workers and 5 determinants of organization trust, organizational fairness, consideration, morality, competence and responsibility toward a society. Levels of trust in organization of hospital workers and determinants of organization trust were assessed using a sample of 190 employees who work at 2 hospitals in Seoul , Kyunggi. Data were collected by self-administered questionnaires from november 22 to 29 in 2012 and analyzed SPSS 18 by using t-test, ANOVA and regression analysis. The results of this study indicate that organizational fairness, consideration and responsibility toward a society among 5 determinants were positively related to levels of trust in organization of hospital workers. Based on these findings, it can be defined that 5 determinants of hospital organization trust influences levels of trust in organization of hospital workers. The implications of this study are discussed and areas for future research are presented.
목차
Ⅰ. 서론 1. 연구의 배경 및 필요성 2. 연구의 목적 Ⅱ. 이론적 배경 1. 신뢰의 유형 2. 신뢰의 정의 3. 신뢰의 결정요인 Ⅲ. 연구방법 1. 연구조사방법 2. 연구 도구 3. 자료분석방법 Ⅳ. 연구결과 1. 대상자의 인구사회학적 특성 2. 대상자의 인구사회학적 특성에 따른 조직신뢰수준의 차이분석 3. 조직신뢰의 영향요인 Ⅴ. 결론 및 고찰 REFERENCES
키워드
조직신뢰조직공정성조직배려성조직역량도덕성사회적책임Organization TrustOrganizational FairnessOrganizational ConsiderationOrganizational CompetenceMoralityResponsibility toward a Society