사회복지서비스 전달체계의 쟁점과 전망 - 지방정부 책임, 이용자 선택, 공급자 경쟁 -
Picturing Delivery System of the Social Welfare Services - Issues on local government responsibility, user choice and provider competition
At the moment, issues on social welfare services delivery system are discrepancy between purposes and outcomes of Citizen’s Living Support Services, expansion of voucher provisions in the social welfare services and it’s impact on the public responsibility, implementation of new social care system for old people and negative effects of it’s competitive provisions, and influence of marketization and privatization of the social welfare services. These issues are related to the recent government policies to promote efficiency and effectiveness of social welfare services. In these contexts, this study tried to describe present problems and directions for the future in the social welfare services delivery system. For this purpose this study focused on two topics. The first is on the alternative features of local government delivery system securing it’s accountability and responsibility. Next is the need for the introduction of market-like strategy because of provider oriented present social welfare services system. This study also included reflections on the expected negative influences of market strategy concerning it’ s weakness on service user protection, quality assurance and qualified workforce. These two topics revealed close interdependency and their alternatives are simultaneously related to the making relevant partnerships between local governments and nongovernmental subjects.
목차
Abstract Ⅰ. 서론 Ⅱ. 지방정부의 역할과 책임 1. 공공전달체계의 변화 과정 2. 주민생활지원서비스 체계의 구조 3. 주민생활지원서비스 인력과 조직 4. 통합적 사례관리를 위한 서비스 공급방식 5. 최근의 동향과 우려 Ⅲ. 민간 영역의 시장화 1. 민영화, 시장화의 다의성 2. 한국에서의 민영화와 시장화의 의미 3. 민영화 없는 시장화 전략의 불가피성 4. 민영화 없는 시장화 전략의 유의미성 5. 영리조직 확대의 위험 6. 사회복지인력에 대한 영향 Ⅳ. 결론: 전망과 대처 참고문헌