ABSTRACT HISTORICAL BACKGROUND: Where are we, and where do we go from here? STEP ONE IDENTIFY ALL OF THE PROJECT STAKEHOLDERS: Why identify all of the stakeholders? STAKEHOLDER MANAGEMENT - Who are the stakeholders and how do I identify and manage all of them? OBTAINING STAKEHOLDER BUY- IN- How do I keep the clients interested and involved? COMMUNICATION MANAGEMENT: How can the quality of communication and level trust among stakeholders be maintained or improved? RISK, UNCERTAINTY, UNKNOWN UNKNOWNS: How do I manage risk? Project Constraints Risk Triggers THE MYTH OF BEING ON SCHEDULE AND WITHIN BUDGET: Why Didn't I Know the Project Was Challenged? SCOPE CREEP: How can I prevent scope creep? ENHANCING THE PROBABILITY OF SUCCESS: What can I do to insure my project will be a success? SOME IMPORTANT QUESTIONS RISK: Who pays? Conclusion References