Earticle

초록

영어

The purpose of this study is to investigate the evaluation perspectives of IT business value and empirically analyze the differences of evaluation perspectives between ex ante evaluation and post implementation evaluation, and among various information system types. 4 evaluation perspectives which have been used in the previous studies and in the field of industry practices are financial, customer, internal process, and growth, which are based on the BSC model. Data of 98 information systems have been collected from 89 companies including manufacturers, banks, insurances, and stock trading companies. As results of multi-way MANOVA test, 3 out of 8 hypothesis have been accepted statistically. While the order of importance of 4 perspectives in ex ante evaluation is customer, financial, internal process, and growth, the order of post implementation evaluation appears to be much different：that is, internal process, customer, financial, and growth. These findings provide insights for both IT practitioners and researchers.

목차

Abstract
 1. 서론
 2. 이론적 고찰
  2.1 IT 비즈니스 가치 평가관점에 관한 연구
  2.2 IT 비즈니스 가치 평가관점에 영향을 주는 요인에 관한 연구
 3. 연구모형 및 가설
  3.1 연구모형 개발
  3.2 연구가설 설정
  3.3 조작적 정의
  3.4. 연구 방법
 4. 통계분석 및 가설검증
  4.1 기초통계분석
  4.2. 가설검증
 5. 결론
  5.1 연구결과 요약 및 시사점
  5.2 연구의 한계 및 향후 연구 방향
 참고문헌

키워드

저자

• 박소현 [ So-Hyun Park | 건국대학교 경영정보학과 강사 ]
• 이국희 [ Kuk-Hie Lee | 건국대학교 경영정보학과 교수 ] 교신저자

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  JITAM [Journal of Information Technology Applications and Management]

• 간기

  격월간

• pISSN

  1598-6284

• eISSN

  2508-1209

• 수록기간

  1999~2026

• 십진분류

  KDC 005 DDC 005