Earticle

초록

영어

The primary purpose of this study is to examine the interaction effects of organizational characteristics as contextual variables on the relationship between relational exchange characteristics and ASP service performance. The effect of relational exchange characteristics on ASP service performance has been also investigated. For this purposes, we developed a research model based on the literature reviews of ASP services, relational exchange theory, and contingency theory. A total of 106 usable survey responses from companies using ASP services has been analyzed in the study. The findings indicate that (1) flexibility and partnership had a positive influence upon noneconomic profit, (2) information sharing had a positive influence upon economic profit, (3) organizational size and IS maturity had a partial moderating effect on the relationship between relational exchange characteristics and ASP service performance, and (4) the subgroup analysis, conducted to determine the exact nature of interaction effect, reveals that the relationship between relational exchange characteristics and noneconomic profit is significantly stronger with a high level of organizational size than with a low level, and that the relationship between relational exchange characteristics and economic profit is significantly stronger with a low level of IS maturity than with a high level.

목차

Abstract
 1. 서론
 2. 문헌 연구
  2.1 ASP 서비스
  2.2 관계교환특성
  2.3 조직특성
 3. 실증연구 설계
  3.1 연구모형의 개발
  3.2 연구가설의 개발
  3.3 연구변수의 정의
 4. 가설검정 및 결과 해석
  4.1 조사대상 및 표본조사 방법
  4.2 타당성 및 신뢰성 검증
  4.3 상관관계 분석
  4.4 가설검정 및 결과해석
 5. 결론
  5.1 연구결과 요약 및 의의
  5.2 연구의 한계점 및 향후 연구방향
 참고문헌

키워드

저자

• 정영수 [ Young-Soo Chung | 충남대학교 경영학부 부교수 ] 교신저자
• 정철호 [ Chul-Ho Jung | 충남대학교 경영학과 박사과정 수료 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  JITAM [Journal of Information Technology Applications and Management]

• 간기

  격월간

• pISSN

  1598-6284

• eISSN

  2508-1209

• 수록기간

  1999~2026

• 십진분류

  KDC 005 DDC 005